Aircraft accident avoided after risk management failures
A passenger aircraft was forced to return to Stansted airport after floodlights used to film an advert caused thermal damage to several passenger windows which came loose in-flight. The Air Accidents Investigation Branch (AAIB) bulletin for June 2024 states the…
Ten firms account for a third of all complaints received by FOS for H2 2023
The Financial Ombudsman Service (FOS) received a total of 95,349 complaints between 1 July and 31 December 2023, which represented an increase of almost 20% to the same period in 2022, when 79,921 complaints were accepted. For H2, 2023, ten…
Cleaning firm’s viral Tik Tok videos drives sales
Two enterprising business graduates have harnessed the power of social media to advertise and grow their cleaning business, Makagroup Ltd. Brothers John and James Makanjuola, identical twins aged 23, business management graduates from Portsmouth and Bournemouth universities respectively, decided to…
Confessions of a teenager fraudster series explains little apart from bad behaviours
Review – Confessions of Teenage Fraudster – Episode 1, BBC, 5 June 2024 Confessions of a Teenage Fraudster is a three-part docuseries that details the exploits of Elliott Castro, a Glaswegian born in 1982, who became a notorious credit card…
City regulators fine Citigroup £61.7m for trading breaches
The Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) have fined Citigroup £33.9m and £27.8m respectively for breaches in trading controls which resulted in US$1.4bn being executed erroneously on European market exchanges. On the morning of 2 May…
Kroger reports solid first quarter results for 2024
The north American supermarket retailer Kroger posted solid first quarter results, with an operating profit of $1,300m (£1.03bn), driven by increased customer footfall and digital sales. The company’s grocery business performed better than expected, which helped compensate for lower fuel…
DocuSign looks to AI synergies from Lexion acquisition to drive future profitability
DocuSign, the American software company which provides electronic agreements for firms, posted strong first quarter results, based on the acquisition of Lexion (an agreement workflow platform), and continued product innovation. Allan Thygesen, CEO, said core business revenue in Q1 was…
Explainer: How safe are stolen western aircraft in Russia to fly?
We spoke with leading industry expert Ben Greenway from Storm Aviation (a leading maintenance, repair and overhaul (MRO) firm), to find out more. With the school holidays rapidly approaching, many travellers may have concerns about the safety of flying, especially…